System and method for performing follow up based on user interactions
US9590930B2 · kind B2 · utility
32Cited by
319References
20Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Dec 15, 2015 |
| Grant date | Mar 7, 2017 |
| Priority date | — |
| Expiry date | Dec 15, 2035 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/535
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system and method for follow up management comprising determining if a user has a repository record, extracting information from the repository record associated with the user, and acting on information stored in the repository record. The method may be practiced on a system for managing online interaction comprising a business rules engine a follow up repository, and a follow up engine.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.