Automatically presenting different user experiences, such as customized voices in automated communication systems
US9626695B2 · kind B2 · utility
215Cited by
4References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Aug 4, 2014 |
| Grant date | Apr 18, 2017 |
| Priority date | — |
| Expiry date | Mar 10, 2035 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/5681
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
An automated communication system with an associated method for presenting customized voices is disclosed. The system which performs a predetermined task accepts information regarding an intended user indicating the intended user's identity, preferences, etc. Next, the system customizes one or more voices for the intended user based on the accepted information. The system then presents to the intended user one or more audible communications converted from text associated with a predetermined task performed by the system using the one or more customized voices.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.