Notifications based on social network service activity and profile triggers
US9628430B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 31, 2013 |
| Grant date | Apr 18, 2017 |
| Priority date | — |
| Expiry date | Jan 3, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L12/1895
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An embodiment searches a social network for at least one trigger event, detects one or more trigger events, and communicates the detected one or more trigger events as an alert. Searching the social network comprises searching member profiles and searching member activities. Detected one or more trigger events are centralized into a sortable list and prioritized based on business entities and the importance of the trigger events to persons related to the business entities. The centralized sortable list is fed into a customer relations management system which presents the alerts on a user interface. A plurality of types of triggers includes people updates, company updates, product purchases, and product usage.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.