Collaboration system
US9641356B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 22, 2011 |
| Grant date | May 2, 2017 |
| Priority date | — |
| Expiry date | Dec 24, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/234
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method and controller are provided for use in a communication system including a plurality of user terminals in communication with each other and the controller via a plurality of communication channels. The method includes receiving, by the controller from a sender user terminal, a message designated to be communicated to a recipient associated with a recipient user terminal. Additionally, the method includes posting, by the controller via a dashboard interface, the message to a discussion to which it pertains. Finally, the method includes distributing, by the controller, the message to the recipient user terminal based on a preferred communication channel, availability, and workload for the recipient associated with the recipient user terminal.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.