Assistance techniques
US9648450B2 · kind B2 · utility
3Cited by
0References
17Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jul 23, 2014 |
| Grant date | May 9, 2017 |
| Priority date | — |
| Expiry date | Jul 23, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W4/80
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Assistance techniques that give customers more knowledge and more freedom to seek out employees or other help providers. In an example method, a mobile device of a customer sends a request for assistance to a host computer, receives a location of help provider from the host computer, and displays the location on a map. The customer may then seek out the help provider.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.