Remedying identified frustration events in a computer system
US9652317B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 3, 2014 |
| Grant date | May 16, 2017 |
| Priority date | — |
| Expiry date | Jan 23, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/3438
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A data processing system comprising: a constantly updating database of a plurality of processes having a plurality of operation times, relating to a plurality of applications, relating to at least one user activity, and using a plurality of computing resources; a monitor arranged to identify a plurality of clashes between the processes, a plurality of frustration events and to correlate between the frustration events and the clashes between the processes; a cause identifier arranged to identify, for each frustration event, a cause for the correlated clash of processes; a remedy generator arranged to generate, for each cause, a remedy arranged to solve the frustration event; a communication module arranged to provide the remedies to users in relation to respective user activities in view of their frustration events; and an analyzer arranged to monitor an efficacy of the remedies in respect to their corresponding frustration events.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.