Prompting subject matter experts for additional detail based on historical answer ratings
US9652528B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 8, 2016 |
| Grant date | May 16, 2017 |
| Priority date | — |
| Expiry date | Mar 8, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/9535
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
An approach is provided for evaluating a potential post based on historical data. In the approach, historically highly rated attributes that to previously received highly rated posts are identified. The process receives a potential post from an online Subject Matter Expert (SME). The process analyzes the potential post, using a Natural Language Processing (NLP) routine performed by computer processors. The analysis identifies a lack of one or more of the historically highly rated attributes in the potential post. The process then notifies the SME, based on the analysis, regarding the lack of one or more of the historically highly rated attributes in the potential post.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.