System and method of conversational assistance in an interactive information system
US9667742B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 12, 2013 |
| Grant date | May 30, 2017 |
| Priority date | — |
| Expiry date | Jan 10, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/12
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method of providing information assistance services includes generating a plurality of service requests for a plurality of request elements that are generated from a single client request received by a processor. The service requests are sent to both software application service providers that are executed by the processor and remote service providers that are connected to the local processor through a data network. The processor receives a plurality of service responses from the service providers, generating at least one output message element corresponding to the service responses, and sending the output message data to at least one output device that is operatively connected to the processor to produce a response to the client request.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.