Patent · US Active

System, method and computer program product for service call identification

US9686393B1 · kind B1 · utility

4Cited by

1References

20Claims

0Family size

Assignee

International Business Machines Corporation · US

Inventors

Keke Cai · Beijing, CN
Bai Chen Deng · Beijing, CN
Dongxu Duan · Beijing, CN
Zhong Su · Beijing, CN
Li Zhang · Yorktown Heights, US
Xiaolu Zhang · Hangzhou City, CN
Shiwan Zhao · Beijing, CN

Key dates

Filing date	Sep 21, 2016
Grant date	Jun 20, 2017
Priority date	—
Expiry date	Sep 21, 2036

Classification

Technology area (CPC H)Electricity
CPC primaryH04M3/4365
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

A method, system, and computer program product, include receiving a request for registration from a service provider, the request for registration comprising characteristic information of a service call to be initiated, determining whether the service receiver has authorized the request for registration, and upon the service receiver having authorized the request for registration, registering the characteristic information of the service call for the service receiver to enable the identification of the service call.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.