Real-time sentiment analysis for synchronous communication
US9690775B2 · kind B2 · utility
5Cited by
20References
22Claims
0Family size
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Key dates
| Filing date | Dec 27, 2012 |
| Grant date | Jun 27, 2017 |
| Priority date | — |
| Expiry date | Jun 4, 2033 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/30
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A lexical annotator that identifies a chunk of a communication and an associated sentiment is created. In real time, while monitoring a communication from a user, the lexical annotator is used to identify the sentiment for the chunk of the communication, and the sentiment for the chunk of the communication is provided.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.