Automation platform for hub-based system federating disparate unified communications systems
US9705840B2 · kind B2 · utility
Inventors
Key dates
| Filing date | Jun 3, 2013 |
| Grant date | Jul 11, 2017 |
| Priority date | — |
| Expiry date | Oct 5, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/04
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An automation platform for a hub-based system federating disparate unified communications systems is provided. According to one embodiment, the method includes connecting a first unified communications system supporting a first domain and an automation platform to a federation server, where the automation platform includes a plurality of automated applications that includes a social media automated application, an instant messaging automated application and a directory search automated application. The method further includes routing a message from the first unified communications system to an automated application of the plurality of automated applications, processing the message by the automated application, and issuing a command based on the processed message.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.