Atypical reboot data collection and analysis
US9710321B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 23, 2015 |
| Grant date | Jul 18, 2017 |
| Priority date | — |
| Expiry date | Aug 6, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/0778
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A crash dump system in a device includes firmware that determines when an atypical reboot of the device is about to occur and both sets a flag indicating there was an atypical reboot and stores in nonvolatile memory crash dump data based on the type of event that caused the atypical reboot. The crash dump data includes a reboot code indicating the type of event that was detected. When the device is subsequently restarted due to the reboot, the operating system detects that the flag was set, and in response to the flag being set collects and analyzes the crash dump data from the reserved memory. Crash analysis data is generated based on this analysis and sent is to a remote service for possible further action (e.g., analysis, notification of a developer, and so forth).
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.