Patent · US Active

Problem determination in distributed enterprise applications

US9727405B2 · kind B2 · utility

0Cited by
46References
9Claims
0Family size

Assignee

Inventors

Key dates

Filing dateFeb 4, 2015
Grant dateAug 8, 2017
Priority date
Expiry dateOct 2, 2035

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L67/51
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.