Method and system for establishing telecommunications links

US9729725B2 · kind B2 · utility

Assignee

• Unify GmbH & Co. KG · DE

Inventors

• Claus Rist · Bochum, DE
• Martin Glaser · Bergkamen, DE
• Michael Volkmann · Herdecke, DE

Key dates

• Filing date: May 26, 2014
• Grant date: Aug 8, 2017
• Expiry date: May 26, 2034

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M3/42263
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

The invention relates to a method for establishing a telecommunications link (C1, C2, C3), controlled by a control program (28), with a second communications terminal (D1), according to which a CTI service is made available to the first communications terminal (36) by a CTI server (20) in a CTI domain allocated to said CTI server (20), and the second communications terminal (D1) is located outside the CTI domain and by way of a proxy (Trk2) situated within the CTI domain is linked to the CTI server (20). The control program (28) is linked to the CTI server (20) by way of an intermediate functional unit (30, 32). The intermediate functional unit (30, 32) signals to the control program (28) that the second communications terminal (D1) instead of the proxy (Trk2) is linked into the established telecommunications link (C1, C2, C3) as the telecommunications terminal. The intermediate functional unit (30, 32) instructs the CTI server (20) to carry out the CTI service on the proxy (Trk2) in accordance with the control program (28). Furthermore, an intermediate functional unit (extra domain device, CSP) can be implemented as additional server or middleware. The invention further provides a…