Patent · US Active

System and method for in-service diagnostics based on health signatures

US9747182B2 · kind B2 · utility

3Cited by
7References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateAug 28, 2015
Grant dateAug 29, 2017
Priority date
Expiry dateOct 12, 2035

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06F11/3692
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

In accordance with the present disclosure, a system and method are herein disclosed for providing in-service diagnostics based on health signatures of an information handling system. In one embodiment, the health of an information handling system is periodically probed by a software agent running as a service. The service polls a set of probes from interfaces on the host system and tracks parameters indicative of system and component health and performance. An analytics engine processes the data to identify anomalies and outliers, and to detect signatures that are precursors to potential service incidents. A rule set matches signatures to potential actions. Based on the detected signatures and rule sets, the service is operable to select, schedule, and execute one or more diagnostic tests. If an information handling system or component thereof fails a diagnostic test, the results are archived to persistent storage and communicated to an administrator.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.