Communication network operations management system and method
US9753800B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 23, 2015 |
| Grant date | Sep 5, 2017 |
| Priority date | — |
| Expiry date | Feb 12, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/5074
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A communication network operations center (NOC) management system. The system comprises a network equipment performance data store, an equipment fault data store, an equipment inventory data store, an equipment trouble history data store, and a knowledge data store. The system further comprises a computer system that executes a NOC management application. The NOC management application opens new network equipment trouble cases and analyzes the trouble cases based on data in the data stores. Based on the analysis, the application identifies an information pattern shared by the new trouble case and a resolved trouble case stored in the history data store. The application automatically executes a control command on a network equipment item identified in the new network equipment trouble case based on a resolution action identified in the resolved trouble case stored in the history data store with the shared information pattern.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.