Augmented conversational understanding agent to identify conversation context between two humans and taking an agent action thereof
US9760566B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 31, 2011 |
| Grant date | Sep 12, 2017 |
| Priority date | — |
| Expiry date | Nov 27, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M1/724
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
An augmented conversational understanding agent may be provided. Upon receiving, by an agent, at least one natural language phrase from a user, a context associated with the at least one natural language phrase may be identified. The natural language phrase may be associated, for example, with a conversation between the user and a second user. An agent action associated with the identified context may be performed according to the at least one natural language phrase and a result associated with performing the action may be displayed, wherein the agent action comprises providing a list of movies, a list of night clubs, a search for restaurants, or other action suggestions.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.