Acquiring customer insight in a retail environment
US9760896B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 18, 2010 |
| Grant date | Sep 12, 2017 |
| Priority date | — |
| Expiry date | Mar 7, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0281
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
The present disclosure provides a computer-implemented method of acquiring customer insight information in a retail environment. The method includes receiving a product interaction from a mobile device, the product interaction comprising a product identifier corresponding to a product located in the retail environment. The method also includes determining a customer location within the retail environment based on a planned location of the product. The method also includes performing a business action based, at least in part, on the product interaction. The method also includes storing customer insight information corresponding to the product interaction to a data structure.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.