Monitoring IT services at an individual overall level from machine data
US9762455B2 · kind B2 · utility
14Cited by
50References
30Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Oct 17, 2016 |
| Grant date | Sep 12, 2017 |
| Priority date | — |
| Expiry date | Oct 17, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/562
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
One or more processing devices derive values indicative of various aspects of how a particular service in an information technology (IT) environment is performing at a point in time or for a period of time. The values are derived by a search query over machine data associated with the one or more entities that provide the service. The one or more processing devices determine a value for an aggregate key performance indicator (KPI) for the service to indicate or characterize the service overall from values for each of the various aspects.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.