System and method for remote monitoring of document processing device
US9762758B1 · kind B1 · utility
Assignees
Inventors
Key dates
| Filing date | Apr 20, 2016 |
| Grant date | Sep 12, 2017 |
| Priority date | — |
| Expiry date | Apr 20, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N2201/0094
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
A system and method for monitoring of document processing devices for scheduling of service includes a processor, associated memory and a network interface. The network interface is in data communication with a plurality of identifiable multifunction peripherals. Contact data maps each multifunction peripheral to at least one designated contact is stored in the memory. The network interface receives status data from each of the plurality of multifunction peripherals which is stored in the memory. A statistical engine, including the processor and memory calculates trend data from stored status data and generates alerts corresponding to identified multifunction peripherals in accordance with an analysis of the trend data. The network interface communicates the alerts to at least one designated contact in accordance with each identified multifunction peripheral and the contact data.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.