System and method for updating data in CRM
US9773037B2 · kind B2 · utility
5Cited by
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20Claims
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Key dates
| Filing date | May 1, 2015 |
| Grant date | Sep 26, 2017 |
| Priority date | — |
| Expiry date | Feb 18, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/169
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods for processing user requests for updating data in a CRM system. When a user requests to update data in the CRM system, it is determined if the requested data change involves a DCR-controlled field. If yes, the requested data change may be routed to the MDM system for validation first and the data change may not be used to update the CRM until the validation is successful. If the requested data change does not involve any DCR-controlled field, it may update the CRM immediately.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.