Systems and methods for intelligently distributing tasks received from clients among a plurality of worker resources
US9778957B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 31, 2015 |
| Grant date | Oct 3, 2017 |
| Priority date | — |
| Expiry date | Mar 31, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06312
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Computer implemented systems and methods intelligently distribute tasks received from clients among worker resources. One or more databases store information about worker resources and information about clients. A task assignment server, communicatively coupled to the database(s), receives a plurality of tasks that are to be performed for the clients, accesses the stored information about the worker resources, accesses the stored information about the clients, and assigns each of a majority of the tasks to one of the plurality of worker resources, in dependence on the information about the plurality of worker resources and in dependence on the information about the plurality of clients, so that the plurality of tasks are distributed among two or more of the plurality of worker resources. The system can also include a plurality of queues adapted to store information about tasks assigned to the worker resources associated with the queues.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.