Cease and desist call flagging
US9781241B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 10, 2014 |
| Grant date | Oct 3, 2017 |
| Priority date | — |
| Expiry date | Apr 3, 2035 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/436
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Embodiments of the invention relate to systems, methods, and computer program products for providing cease and desist call flagging. The system, method, and computer program product are configured to provide a user interface for reporting cease and desist requests associated with a plurality of customers; receive, via user input into the user interface, a cease and desist request associated with a customer having at least one account maintained by an entity, wherein the cease and desist request specifies at least one rule to be implemented when contacting the customer; and automatically terminate contact to the customer on behalf of the entity based at least partially on the at least one rule specified in the cease and desist request.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.