On-road vehicle service handling method
US9792738B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 15, 2016 |
| Grant date | Oct 17, 2017 |
| Priority date | — |
| Expiry date | Aug 4, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG07C5/0808
- WIPO fieldMeasurement
- WIPO sectorInstruments
Abstract
A computerized, on-road, vehicle service handling method involves, while a user is driving a vehicle between first and second locations, receiving a fault condition signal from an on-board diagnostic system; automatically transmitting information to multiple vehicle service locations ahead of the vehicle, including vehicle and fault information and an individual estimated time of arrival (ETA) based upon current location and speed; receiving individual service responses including at least a parts and labor cost estimate, and at least one appointment time after the ETA; receiving a selection by the user of at least two of the provided vehicle service locations and an order of preference thereof; sending payment information to the first vehicle service location; receiving a communication either accepting or rejecting, and, if accepted, automatically directing the user to the first vehicle service location, but if rejected, sending the payment information to a next preferred vehicle service location.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.