Toll-free telecommunications management platform
US9807251B2 · kind B2 · utility
23Cited by
19References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Dec 8, 2016 |
| Grant date | Oct 31, 2017 |
| Priority date | — |
| Expiry date | Dec 8, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/258
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for pre-populating a call routing template based on natural language inputs and populating telecommunications routing codes at nodes of a call routing decision tree to generate a call routing template that may be identified and presented to a user interface based at least in part on a natural language input.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.