Network access fault reporting
US9807628B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 31, 2014 |
| Grant date | Oct 31, 2017 |
| Priority date | — |
| Expiry date | Oct 31, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W88/08
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A loss of connection between a wireless access point and a network is reported to a network-based service platform by the wireless access point by automatically establishing wireless contact with a second wireless access point, and transmits a predetermined fault report message to a predetermined network platform address by way of the second wireless access point and the second network interface. Authentication credentials are stored in the access point allowing automatic access to the service platform without user intervention, to allow the report to be generated without user intervention. The message may include data on recent usage of the access point, or may be repeated when a user attempts to use the access point, in order to prioritize the fault reported at the service platform.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.