Recommending updates to an instance in a SaaS model
US9817651B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 17, 2014 |
| Grant date | Nov 14, 2017 |
| Priority date | — |
| Expiry date | May 6, 2034 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F8/71
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Techniques are described for recommending updates to a customer instance in a software as a service (SaaS) model. A request can be received to upgrade features belonging to the customer instance. In response to receiving the request, a feature configuration that corresponds to the customer instance can be identified. The feature configuration can a plurality of features from the SaaS model that are available to the customer interface. Once the feature configuration has been identified, a feature upgrade from a plurality of feature upgrades in an upgrade library can be determined to be applicable to the customer instance. The determination can be made by evaluating the upgrade library and the feature configuration.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.