Apparatus and methods for performing an action on a database record

US9823813B2 · kind B2 · utility

Assignee

• Salesforce.com, Inc. · US

Inventors

• Scott D. Beechuk · San Francisco, US
• Steven Tamm · San Francisco, US
• Orjan N. Kjellberg · Walnut Creek, US
• Arvind Krishnan · San Francisco, US
• Benjamin Snyder · Royal Oak, US
• Luke A. Ball · Berkeley, US
• Shannon Hale · San Francisco, US
• Khanh Kim P. Nguyen · Berkeley, US
• William Gradin · San Francisco, US
• Anna Bonner Mieritz · Montara, US
• Beril Guvendik Maples · Oakland, US
• Gregg Johnson · Orinda, US
• Andrew Waite · Beverly, US
• Jean Elie Bovet · Los Angeles, US
• Scott Peter Perket · Oakland, US

Key dates

• Filing date: Nov 10, 2014
• Grant date: Nov 21, 2017
• Expiry date: Jan 6, 2036

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04L67/1001
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Disclosed are methods, apparatus, systems, and computer program products for performing an action on a database record in an on-demand database service. What actions are presented to a user interface of a mobile device can depend on attributes of the database record, such as metadata stored in association with the database record. Selection of one of the actions can cause the mobile device to integrate data from hardware components, databases, and applications using mobile device. The data identified from the mobile device can be automatically associated with various data fields of the action. The selected action can be performed on the database record using the data in the data fields.