Service cloud console
US9830054B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 4, 2014 |
| Grant date | Nov 28, 2017 |
| Priority date | — |
| Expiry date | Apr 10, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/5183
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Various embodiments described or referenced herein are directed to different methods, systems, and computer program products for providing contextual information regarding database records via a user interface. A user interface is provided in a browser in accordance with information received from one or more servers in communication with a database system storing records and contextual information. The user interface comprises a first component and a second component, the first component comprising data of a record stored in the database system, the second component comprising contextual information related to the record data. A modification to the record data is received. A request for updated contextual information is transmitted to the one or more servers, the request identifying at least a portion of the modification. The updated contextual information is received from the one or more servers and displayed in the second component without reloading the user interface.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.