Pathway-based data interruption detection
US9843948B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 18, 2015 |
| Grant date | Dec 12, 2017 |
| Priority date | — |
| Expiry date | Jun 29, 2035 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W24/02
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A telecommunication carrier may use data collected from user devices to pinpoint sources of data interruptions in the communication connection between a carrier network and the user devices. The telecommunication carrier may receive multiple reports of detected data interruptions at one or more computing devices of a carrier network. The detected data interruptions include a data interruption to a user device that is detected by an agent application on the user device that monitors of at least one of an audio pathway or a video pathway of the user device. The telecommunication carrier may aggregate data interruption information from the multiple reports of the detected data interruptions, and analyze the data interruption information to pinpoint one or more sources of a detected data interruption.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.