Method and system for associating crash reports with end user analytics
US9846607B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 12, 2015 |
| Grant date | Dec 19, 2017 |
| Priority date | — |
| Expiry date | Mar 12, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/0778
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method for linking information related to a computer crash. The method includes establishing a network of computing resources communicatively coupled to a network, wherein each computing resource is associated with a corresponding hardware configuration capable of executing and displaying at least one application, wherein each of the network of computing resources is associated with a globally unique identifier (GUID). The method includes receiving configuration information relating to the network of computing resources. The method includes receiving a crash report of a crash occurring on a crashed computing system within the network of computing resources. The method includes extracting a GUID from the crash report, wherein the GUID identifies said crashed computing resource. The method includes determining configuration information for the crashed computing resource, and correlating the configuration information with the crash information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.