Methods and systems for clustering of repair orders based on multiple repair indicators
US9846860B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 5, 2015 |
| Grant date | Dec 19, 2017 |
| Priority date | — |
| Expiry date | Nov 5, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG07C5/0808
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
A processor may determine that a first repair order (RO) of an existing cluster of ROs (e.g. corresponding to first and second vehicle symptoms and to first and second corrective actions) refers to a first vehicle related to a set of vehicles. The processor may identify ROs that refer to vehicles from the set and may determine among these identified ROs (i) a first relationship between the first symptom and the first action without the first symptom relating to the second action and/or (ii) a second relationship between the second symptom and the second action without the second symptom relating to the first action. The processor may (i) if the first relationship exists, add the first RO to a first different cluster corresponding to the first relationship and (ii) if the second relationship exists, add the first RO to a second different cluster corresponding to the second relationship.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.