Automatic determination of caller identification data in outgoing calls
US9848078B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 9, 2016 |
| Grant date | Dec 19, 2017 |
| Priority date | — |
| Expiry date | May 9, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/152
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Automatic determination of caller identification information and encoding of such information in outgoing data requests, such a API calls to a call management component, are disclosed herein. The caller identification information may be determined by analyzing information associated with a call target to determine if the target has a custom outbound telephone number assigned, was contacted through a specific campaign, has local geographic data, is being called from a specific entity, or is being made from a call originator with a specific outbound number set. The system may execute machine learning on previous calling data in order to update caller identification selection models used for other outgoing calls.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.