Systems and methods for providing service and support to computing devices with boot failure
US9870282B2 · kind B2 · utility
1Cited by
13References
15Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | May 11, 2015 |
| Grant date | Jan 16, 2018 |
| Priority date | — |
| Expiry date | Oct 30, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2221/034
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods for providing service and to computing devices. In some embodiments, an Information Handling System (IHS) includes a Basic I/O System (BIOS) and a memory coupled to the BIOS, the memory including program instructions stored thereon that, upon execution by the IHS, cause the IHS to: determine that the IHS is operating in a degraded state; and initiate one or more support, diagnostics, or remediation operations in response to the determination.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.