Goal-based connection management between parties
US9871834B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 4, 2014 |
| Grant date | Jan 16, 2018 |
| Priority date | — |
| Expiry date | Apr 19, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W4/21
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A monitoring computer system receives a message, from a first party, which identifies a goal of the first party. The monitoring computer system receives an identity of a second party that has been selected by the first party to assist the first party in achieving the identified goal of the first party. An electronic communication connection is created for electronic communications between the first party and the second party, wherein the electronic communications are related to accomplishing the goal of the first party. The electronic communications between the first party and the second party are monitored by executing message analytics to determine a status of the goal of the first party. In response to determining that the goal of the first party has reached a predefined status, a predefined action that has been associated with the predefined status of the goal is executed.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.