Detecting conference call performance issue from aberrant behavior
US9871912B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 6, 2015 |
| Grant date | Jan 16, 2018 |
| Priority date | — |
| Expiry date | Jan 6, 2035 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/2038
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
In a conference call having a plurality of participants interacting in a conference exchange of information in a digital transmission environment, the interaction being across a variable network transmission resource, a method of allocating the level of transmission resource, the methods including the steps of: (a) monitoring predetermined aspects of the participant's behavior during the conference call; (b) determining a divergence of participants behavior from normative values; (c) utilizing any divergence as an indicator of aberrant operation of the participants; and (d) allocating the resource determinative on the divergence of participants behavior from normative values.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.