Integrated minimization of drive test (MDT) and ticketing in a mobile communication network
US9877213B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 14, 2016 |
| Grant date | Jan 23, 2018 |
| Priority date | — |
| Expiry date | Nov 14, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L2101/654
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method of remediating wireless communication issues. The method comprises receiving a ticket by a ticket server computer that identifies a mobile communication device and identifies a service issue category, transmitting the mobile communication device identity and the service issue category to a resolution server computer, analyzing the service issue category by the resolution server computer, based on the analyzing of the service issue category, initiating a minimization of drive test (MDT), a subscriber trace, or a cell trace in a wireless communication network by the resolution server computer, where the wireless communication network provides wireless communication service to the mobile communication device and where the wireless communication network comprises a plurality of cell sites, analyzing the results of the MDT or trace by the resolution server computer; and initiating a corrective action in the mobile communication device or in the wireless communication network.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.