Method and system for automatic assignment of sales opportunities to human agents
US9916584B2 · kind B2 · utility
0Cited by
15References
17Claims
0Family size
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Key dates
| Filing date | Apr 4, 2008 |
| Grant date | Mar 13, 2018 |
| Priority date | — |
| Expiry date | Dec 24, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0204
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method (and system) of assigning a sales opportunity, includes creating an assignment model based on clustering historical sales opportunities, and providing a scoring mechanism on a plurality of sales agents for automatically optimizing an assignment of at least one sales opportunity to at least one of the plurality of sales agents.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.