Mobile applications incorporating mobile-based transactions detection and monitoring means
US9924293B2 · kind B2 · utility
2Cited by
1References
25Claims
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Key dates
| Filing date | Oct 17, 2014 |
| Grant date | Mar 20, 2018 |
| Priority date | — |
| Expiry date | Jun 11, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W24/02
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Client to server service request and response interactions are monitored. The service requests have embedded therein mobility-dedicated and business organization oriented reporting headers. At the server side of the interactions, a snooping agent picks up information from the headers, combines it with service performance metrics (e.g., time to service the request) and stores the data in a relational database. Queries are afterwards submitted to the database to spot trends including those showing emerging problems and areas for improvement in providing customers who use mobile devices with seamless and high quality service.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.