Remote contractor system with data analytics for identifying site specific operational abnormalities
US9995501B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 3, 2014 |
| Grant date | Jun 12, 2018 |
| Priority date | — |
| Expiry date | Oct 30, 2036 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY04S40/18
- WIPO fieldThermal processes and apparatus
- WIPO sectorMechanical engineering
Abstract
A system that allows a contractor to remotely monitor and/or interact with its customers' building control systems, such as heating, ventilating and air conditioning (HVAC) systems, and analyze information obtained from the building control systems over time. Such a system may help the contractor monitor and diagnosis customer building control systems, setup service calls, achieve better customer relations, create more effective marketing opportunities, as well as other functions. In some cases, the disclosed system may help a contractor pro-actively identify possible issues with its customer's building control systems, and only then schedule maintenance as required. In some cases, based on the analysis of information obtained from the building control systems over time, the system may output indications of abnormalities in the operation of the building control systems from which information may be received.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.