Conversational understanding
US9996531B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 29, 2016 |
| Grant date | Jun 12, 2018 |
| Priority date | — |
| Expiry date | Mar 29, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/284
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Exemplary embodiments relate to methods, mediums, and systems for managing a conversation. In an embodiment, a computer-implemented input interface is provided to receive an input comprising information in natural language. A dialog manager is configured to determine an intent of the input, determine information to fulfill the intent, and identify one or both of information available to the dialog manager or information that is unavailable to the dialog manager. A conversational understanding document documents the intent and the identified information. An output interface forwards the conversational understanding document towards a task completion handler separate and distinct from the dialog manager. Other embodiments are described and claimed.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.