KANA SOFTWARE, INC.
10Patents
7Active
10Granted
47Portfolio score
Filing activity: Nov 17, 1998 → Jun 22, 2014 · 3 expiring within 5 years
Most-cited patents
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US6560590B1 | Method and apparatus for multiple tiered matching of natural language queries to positions in a text corpus | Emerging Cross-Sectional Technologies | 233 | Expired |
| US6941304B2 | Method and apparatus for performing enterprise email management | Emerging Cross-Sectional Technologies | 137 | Expired |
| US6871213B1 | System and method for web co-navigation with dynamic content including incorporation of business rule into web document | Electricity | 96 | Expired |
| US8078565B2 | Organically ranked knowledge categorization in a knowledge management system | Physics | 9 | Active |
| US8160232B2 | Dynamic message context driven application assembly for customer service agent productivity applications | Electricity | 6 | Active |
| US7904414B2 | Adaptive multi-channel answering service for knowledge management systems | Physics | 6 | Active |
| US9070085B2 | Organically ranked knowledge categorization in a knowledge management system | Physics | 2 | Active |
| US8768913B2 | Multi-source searching in a data driven application | Physics | 1 | Active |
| US8775357B2 | Organically ranked knowledge categorization in a knowledge management system | Physics | 1 | Active |
| US8548155B2 | Dynamic message context driven application assembly for customer service agent productivity applications | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Counts and citation impact are objective bibliographic measures.