Method and apparatus for performing enterprise email management
US6941304B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 17, 1998 |
| Grant date | Sep 6, 2005 |
| Priority date | — |
| Expiry date | Nov 17, 2018 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S707/99937
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
The enterprise email system processes incoming email using a set of configurable rules that examine each message for a specific attribute state condition and invoke a configurable action when the attribute satisfies the condition. A number of actions may be invoked such as routing a message to a specific mail queue. The enterprise email system assigns a mail queue timer when a message is moved into a mail queue. Each mail queue has a different mail queue timeout value that specifies the maximum amount of time that a message may sit idle within a mail queue. The enterprise email system may automatically move a message from a mail queue into a mailbox of an enterprise email system user that subscribed to the mail queue. A mailbox timer then set for the message and the mailbox timer is compared with a mailbox timeout value that specifies the amount of time that message may sit idle within a mail queue.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.