Patent assignee · US · COMPANY

WEST CORPORATION

733Patents
608Active
733Granted
61Portfolio score

Filing activity: Jul 16, 1973 → Nov 27, 2019 · 119 expiring within 5 years

Most-cited patents

PatentTitleAreaCited byStatus
US6990454B2 Automated third party verification system Physics 276 Expired
US9049295B1 Intelligent interactive voice response system for processing customer communications Electricity 235 Active
US4296786A Transfer device for use in mixing a primary solution and a secondary or additive substance Human Necessities 215 Expired
US7961866B1 Method and computer readable medium for geographic agent routing Electricity 207 Active
US5433330A Needleless access stopper Emerging Cross-Sectional Technologies 204 Expired
US4735311A Needle shield assembly Emerging Cross-Sectional Technologies 147 Expired
US9143907B1 Providing data messaging support by intercepting and redirecting received short message service (SMS) messages Electricity 140 Active
US7283974B2 Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce Physics 132 Expired
US5931828A Reclosable vial closure Performing Operations; Transporting 125 Expired
US7143177B1 Providing a presentation on a network having a plurality of synchronized media types Electricity 117 Expired
US7178720B1 Methods, computer-readable media, and computer program product for intelligent selection of items encoded onto portable machine-playable entertainment media Physics 113 Expired
US7191133B1 Script compliance using speech recognition Physics 109 Expired
US7386485B1 Method and system for providing offers in real time to prospective customers Physics 106 Expired
US5878887A Child-resistant blister package Performing Operations; Transporting 101 Expired
US9813363B1 Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service Electricity 98 Active
US7729945B1 Systems and methods that use geographic data to intelligently select goods and services to offer in telephonic and electronic commerce Physics 94 Expired
US5314084A Two piece all plastic seal Performing Operations; Transporting 78 Expired
US5482176A Membrane piercing closure and spout assembly Performing Operations; Transporting 73 Expired
US7490169B1 Providing a presentation on a network having a plurality of synchronized media types Electricity 73 Active
US5064083A Closure device Performing Operations; Transporting 72 Expired
US7412533B1 Providing a presentation on a network having a plurality of synchronized media types Electricity 68 Expired
US5377853A Decoration, identification and differentiation closure system Performing Operations; Transporting 64 Expired
US6862343B1 Methods, apparatus, scripts, and computer readable media for facilitating secure capture of sensitive data for a voice-based transaction conducted over a telecommunications network Electricity 63 Expired
US8290829B1 Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce Physics 62 Active
US5000994A Pharmaceutical elastomeric coating Emerging Cross-Sectional Technologies 62 Expired

Source: USPTO / EPO open patent data. Counts and citation impact are objective bibliographic measures.