Ali Aljane
10Patents
7h-index
11Co-inventors
59Inventor score
Filing activity: Aug 14, 2000 → Dec 3, 2014
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US7962644B1 | Systems and methods for handling a plurality of communications | Electricity | 268 | Active |
| US6697858B1 | Call center | Electricity | 245 | Expired |
| US8583466B2 | System and method for routing workflow items based on workflow templates in a call center | Physics | 33 | Active |
| US8346942B2 | Call centers for providing customer services in a telecommunications network | Electricity | 16 | Active |
| US7366293B2 | Call center administration manager | Electricity | 16 | Expired |
| US7568038B1 | Call centers for providing customer services in a telecommunications network | Electricity | 15 | Expired |
| US8885812B2 | Dynamic customer satisfaction routing | Electricity | 11 | Active |
| US9959513B2 | Systems and methods involving features of sales force processing and/or productivity | Physics | 2 | Active |
| US10181106B2 | Methods for processing information associated with sales force management, customer relationship management and professional services management systems | Electricity | 2 | Active |
| US8549107B2 | Systems and methods for handling a plurality of communications for different companies | Electricity | 1 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.