Dhaval Desai
4Patents
3h-index
21Co-inventors
43Inventor score
Filing activity: May 25, 2011 → Aug 24, 2012
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US8913736B2 | System and method for delivering a contact to a preferred agent after a set wait period | Electricity | 140 | Active |
| US8943086B2 | Model-based backend service adaptation of business objects | Electricity | 5 | Active |
| US9451087B2 | Agent matching based on video analysis of customer presentation | Electricity | 4 | Active |
| US8488772B2 | Grouping of contact center agents | Physics | 1 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.