Igor Neyman
34Patents
24h-index
23Co-inventors
81Inventor score
Filing activity: Feb 11, 1997 → May 8, 2015
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US6373836B1 | Apparatus and methods in routing internet protocol network telephony calls in a centrally-managed call center system | Emerging Cross-Sectional Technologies | 430 | Expired |
| US5926538A | Method for routing calls to call centers based on statistical modeling of call behavior | Electricity | 352 | Expired |
| US6175564A | Apparatus and methods for managing multiple internet protocol capable call centers | Electricity | 261 | Expired |
| US6560328B1 | Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionality | Electricity | 146 | Expired |
| US6263066A | Multimedia managing and prioritized queuing system integrated with intelligent routing capability | Electricity | 126 | Expired |
| US6215783A | Private IP telephony backbone linking widely-distributed enterprise sites | Electricity | 107 | Expired |
| US6434231B1 | Virtualized computer telephony integrated link for enhanced functionality in call centers | Electricity | 78 | Expired |
| US6005931A | Negotiated routing in telephony systems | Electricity | 75 | Expired |
| US6981020B2 | Apparatus and methods for routing electronic mail in a processing center | Emerging Cross-Sectional Technologies | 71 | Expired |
| US6581105B2 | Apparatus and method for improving e-mail routing in an internet protocol network telephony call-in center | Emerging Cross-Sectional Technologies | 71 | Expired |
| US6879586B2 | Internet protocol call-in centers and establishing remote agents | Electricity | 66 | Expired |
| US6148074A | Personal desktop router | Electricity | 65 | Expired |
| US6625139B2 | Apparatus and methods for coordinating internet protocol telephone and data communications | Emerging Cross-Sectional Technologies | 61 | Expired |
| US6198739A | Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionality | Electricity | 58 | Expired |
| US6735298B2 | Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality | Electricity | 53 | Expired |
| US6459697B1 | Integrated telephony network combining a packet data network and a dedicated—connection network | Electricity | 52 | Expired |
| US6480600B1 | Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality | Electricity | 45 | Expired |
| US7031442B1 | Methods and apparatus for personal routing in computer-simulated telephony | Electricity | 45 | Expired |
| US6122360A | Negotiated routing in telephony systems | Electricity | 44 | Expired |
| US5940495A | Virtualized computer telephony integrated link for enhanced functionality | Electricity | 44 | Expired |
| US6018578A | Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality | Electricity | 44 | Expired |
| US6731626B1 | Telephony intelligence in a data packet network | Electricity | 31 | Expired |
| US6549539B1 | Platform-independent DNT intelligent network | Electricity | 28 | Expired |
| US7903807B2 | Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality | Electricity | 27 | Expired |
| US6359981B1 | Virtualized computer telephony integrated link for enhanced functionality in call centers | Electricity | 24 | Expired |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.