James Ellison
13Patents
2h-index
12Co-inventors
43Inventor score
Filing activity: Dec 28, 2016 → Jan 24, 2023
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US10555172B2 | Untrusted device access to services over a cellular network | Electricity | 6 | Active |
| US10715670B2 | Predictive service for smart routing | Electricity | 2 | Active |
| US10771969B2 | Voice control and telecommunications service integration | Electricity | 1 | Active |
| US11671826B2 | Voice control and telecommunications service integration | Electricity | 0 | Active |
| US12112338B2 | Assistance for customer service agents | Physics | 0 | Active |
| US12131334B2 | Customer care topic coverage determination and coaching | Physics | 0 | Active |
| US11831534B2 | Predicting and resolving issues within a telecommunication network | Electricity | 0 | Active |
| US12079821B2 | Assistance for customer service agents | Physics | 0 | Active |
| US10511969B2 | Untrusted device access to services over a cellular network | General | 0 | Revoked |
| US11900300B2 | Coach-assist controller for customer service representative (CSR) interactions | Physics | 0 | Active |
| US11153236B2 | Real-time integration of machine intelligence into client messaging platforms | Electricity | 0 | Active |
| US11528240B2 | Real-time integration of machine intelligence into client messaging platforms | Electricity | 0 | Active |
| US11595288B2 | Predicting and resolving issues within a telecommunication network | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.