Voice control and telecommunications service integration
US10771969B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 10, 2017 |
| Grant date | Sep 8, 2020 |
| Priority date | — |
| Expiry date | Oct 7, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W12/63
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
This disclosure describes techniques that facilitate selectively interacting with a computing resource based on receipt of an incoming voice command. Particularly, a voice control integration system may parse content of an incoming voice command to authenticate an identity of the client, and further determine an intended meaning of the incoming voice command. In doing so, the voice control integration system may interact with a computing resource to perform an action that fulfills a client request. Computing resources may be associated with service providers or client devices of a client. Further, the voice control integration system may authenticate a client identity based on a one or two-factor authentication protocol, of which one may correspond to a biometric analysis of the incoming voice command. Further, a second-factor of the two-factor authentication protocol may be implemented via a voice interaction device, another client device accessible to the client, or a combination of both.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.