Inventor · Alpharetta, GA, US

Joseph Watson

19Patents
8h-index
20Co-inventors
72Inventor score

Filing activity: Jun 6, 1986 → Jul 28, 2020

Most-cited inventions

PatentTitleAreaCited byStatus
US5013247A Fiber optic connector assembly adapted for providing circuit card charging Physics 104 Expired
US7752043B2 Multi-pass speech analytics Physics 67 Active
US8396732B1 System and method for integrated workforce and analytics Physics 37 Active
US7864946B1 Systems and methods for scheduling call center agents using quality data and correlation-based discovery Electricity 26 Active
US7853006B1 Systems and methods for scheduling call center agents using quality data and correlation-based discovery Electricity 23 Active
US7774854B1 Systems and methods for protecting information Physics 22 Active
US9503579B2 Identification of non-compliant interactions Electricity 14 Active
US4718264A Lubrication of rolling mills Performing Operations; Transporting 8 Expired
US8331549B2 System and method for integrated workforce and quality management Physics 8 Active
US7792278B2 Integration of contact center surveys Physics 8 Active
US8958557B2 Systems and methods for protecting information Physics 6 Active
US4709568A Lubrication of rolling mills Performing Operations; Transporting 5 Expired
US10740712B2 Use of analytics methods for personalized guidance Physics 4 Active
US9451086B2 Complex recording trigger Electricity 3 Active
US10044861B2 Identification of non-compliant interactions Electricity 2 Active
US9171547B2 Multi-pass speech analytics Physics 2 Active
US9008300B2 Complex recording trigger Electricity 1 Active
US6145371A Gas sensor Physics 1 Expired
US11687866B2 Use of analytics methods for personalized guidance Physics 0 Active

Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.